Official:BugCrashApril06
Crash problems, April 2006
We are aware of issues involving Java version 1.4.2 and the Puzzle Pirates client on Windows that may lead to crashing behavior. To check which version of Java the Puzzle Pirates client is using, examine the first few lines of yohoho.log in your Puzzle Pirates directory (typically C:\Program Files\Three Rings Design\Puzzle Pirates\yohoho.log, but sometimes C:\Program Files\Ubisoft\Puzzle Pirates\yohoho.log or elsewhere if you selected a custom installation location).
Example:
22:31:09:069 yohoho: Opened debug log 'C:\Program Files\Three Rings Design\Puzzle Pirates\.\yohoho.log'.
22:31:09:069 yohoho: Java: 1.4.2_06, Sun Microsystems Inc. (C:\Program Files\Java\j2re1.4.2_06)
Users of the 1.4.2 JVM are advised to upgrade to the 1.5 JVM using the following steps (which can also be viewed at http://www.puzzlepirates.com/BugCrashApril06.xhtml):
- Note which ocean(s) you are using.
- Completely uninstall the Puzzle Pirates client by using the Uninstall feature found in the Puzzle Pirates folder in the Start->Programs menu.
- Delete the Puzzle Pirates folder in its entirety.
- Remove all versions of Java from the system - this can be done from the Windows "Add/Remove Software" control panel.
- Install the latest 1.5 series version of Java from http://www.java.com/en/download/index.jsp
- Install Puzzle Pirates from http://www.puzzlepirates.com/yoclient/yohoho-install.exe
- Click on the Change ocean button to switch back to your normal ocean(s) from the randomly assigned ocean.
We believe that upgrading to Java 1.5 will solve the crash problem - if it still does not, please go back and report the issue from the main bug report menu.
