How to provide logfiles
This article relates to a technical issue within the game. | |
Visit the Technical Issue section of the forum if you wish to discuss this or any other issues. |
When encountering an issue with running the game, it may be useful to provide logfiles for troubleshooting the problem. Read and follow the directions for your operating system below to find out how.
Note: With the new debugging changes for external link viewing: please do NOT post yohoho.log if you have visited Buy Doubloons or Subscribe! from clicking the button ingame during the session for the bug you are reporting.
Windows instructions
Click on Start, then on Run.
Enter:
"C:\Program Files\Three Rings Design\Puzzle Pirates\yohoho.log"
Depending on your configuration, you may be prompted to select an application with which to open the file. If it asks you to do so, select Wordpad.
Wordpad should open with the logfile. Copy and paste the entire contents of the file into your forum post. If the logfile is extremely large, you are better off submitting it in the web support form at http://www.puzzlepirates.com/support
Mac instructions
Press apple-shift-A in Finder to open the Applications folder.
Right-click (or option-click) Puzzle Pirates, and select View Package Contents.
Open rsrc, then Java.
Double-click yohoho.log to open it. Copy the contents into your forum post. If the logfile is extremely large, you are better off submitting it in the web support form at http://www.puzzlepirates.com/support
Linux/*nix instructions
These instructions assume that /path/to/yohoho/ is your install directory. If your install directory is different, use the correct one.
Open up a new TTY, and type:
more /path/to/yohoho/yohoho.log
Copy the displayed contents into your forum post. If the logfile is extremely large, you are better off submitting it in the web support form at http://www.puzzlepirates.com/support