How to provide logfiles
| This article relates to a technical issue within the game. | |
| Visit the Technical Issue section of the forum if you wish to discuss this or any other issues. |
When encountering an issue with running the game, it may be useful to provide logfiles for troubleshooting the problem. Read and follow the directions for your operating system below to find out how.
Note: With the new debugging changes for external link viewing: please do NOT post yohoho.log if you have visited Buy Doubloons or Subscribe! from clicking the button ingame during the session for the bug you are reporting.
Windows instructions
Click on Start, then on Run.
Enter:
"C:\Program Files\Three Rings Design\Puzzle Pirates\yohoho.log"
Depending on your configuration, you may be prompted to select an application with which to open the file. If it asks you to do so, select Wordpad.
Wordpad should open with the logfile. Copy the contents into your email or attach as a .txt file and send to support@puzzlepirates.com.
Mac instructions
On the Classic client:
- - Press apple-shift-A in Finder to open the Applications folder.
- - Right-click (or option-click) Puzzle Pirates, and select View Package Contents.
- - Open rsrc (or 'Resources'), then Java.
- - Double-click yohoho.log to open it.
Copy the contents into your email or attach as a .txt file and send to support@puzzlepirates.com.
Linux/*nix instructions
These instructions assume that /path/to/yohoho/ is your install directory. If your install directory is different, use the correct one.
Open up a new TTY, and type:
- more /path/to/yohoho/yohoho.log
Copy the contents into your email or attach as a .txt file and send to support@puzzlepirates.com.
Steam client
You can locate the yohoho.log by right-clicking on the game in your Steam library > Manage > Browse local files.