Official:PetitionAccount
From YPPedia
Accounts, Billing, and Doubloons
Please peruse the following frequently asked questions - if ye still need assistance, we'll be happy to provide it at the bottom of the page.
How to Purchase Doubloons/Subscribe
You can purchase doubloons with real money, or with Pieces of Eight in-game. Click on Ye, then the Info button, and then on Doubloon Exchange to buy from other players using Pieces of Eight. See the doubloon exchange documentation for the documentation explaining how to use the Doubloon Exchange.
To purchase doubloons using real money, or to subscribe, click on Ye, then the Buy Doubloons! or Subscribe! button to go to the billing page. This shows the different ways to pay, and the prices. It costs at most $10 a month to subscribe, and if you purchase more than one month at a time you get a discounted rate. Doubloons range from 20-25 cents a piece depending on how many you wish to purchase at a time.
Why do Doubloons cost so much, and why are they needed?
Doubloons are the way that we pay for running the doubloon servers, as there are no subscriptions needed. You can buy them with game money if you prefer! See the Doubloon FAQ for more information.
Doubloon costs at the Doubloon Exchange are determined by the prices at which players make offers to buy and sell. See here for the documentation explaining about the Doubloon Exchange.
How do I earn PoE?
Check the notice board on an island for navy missions to practice the ship puzzles and earn Pieces of Eight. When you've tried out the different ship puzzles, swordfighting, and rumbling, you can take a job with a crew and help them pillage the high seas - check the Voyages tab on the noticeboard for crews that are hiring!You can also see the notice board by clicking on Ye, then the Notice Board button.
Refer a Friend PoE
I referred a friend, but did not get any PoE.
- Has anyone ever played Y!PP on your friend's computer?
- Did they make their account on your computer?
If the answer to any of the above questions is yes, you will not get any PoE. The reason behind this is to eliminate the chance of people referring themselves to make free PoE.
I was referred by a friend, but did not get any PoE.
- Have you, or anyone who has access to your computer, played Y!PP before?
If the answer is "Yes" to this question, you will not receive any referral bonus.
I answered no to all of the questions above, and I still don't have my reward.
- You may not have claimed your bonus. Check your "Ahoy!" tab in-game for a box that allows you to claim your reward.
I have a question about a billing problem.
If you have any questions about billing that are not answered in the Payment FAQ, you can e-mail billing@puzzlepirates.com - please include your account name, and as much detail as possible about your payment or question. We will reply as soon as possible.
Banned/suspended
Please do not ask about bans in petitions. If it is a temporary ban, simply wait until the time is up, then type in the condition exactly as it is shown and click Accept. If it is a permanent ban, and you have spent money on a subscription or doubloons, you may e-mail us at banpleading@puzzlepirates - please include your account name. We will reply as soon as possible.
Information about Passwords
You are responsible for the security of your account. Make sure that you choose a password that others cannot guess, and we recommend that you do not save it in the log-in screen, write it down, or tell it to anybody for any reason. If you think that somebody may have guessed your password, you can change it from your Account page.
You can ask for a new password to be e-mailed to you, or request a list of account names registered to your e-mail address, from this page.
How do I make another account?
You can go to the new account creation page to create a new account.
Make sure you remember your other account password if you've used the password save option for a while.
