YPPedia:2005-11 help desk archive

How to
How do i Unsubcribe form puzzle pirates.
 * http://www.puzzlepirates.com/support/faqs/subscriptions.html#canicancel answers the question. --Guppymomma 17:15, 1 November 2005 (PST)

How do I know when my subscription will run out?
I've been looking everywhere for a tab, or a place online to find out when my subscription will need to be renewed and I haven't found anywhere that'll tell me. I've asked my crew and some random subscribers I found on islands and they didn'y have an answer for me either. Will I be given an advanced warning or anything before the day comes? Will I lose subscriber privillages and positions the instant that the subscription runs out? Help!? :S

Go to the Puzzle Pirates home page, click on Account on the top, and log in with the account in question. Click on Go to billing system, verify your password, and then it will say Paid up until  --Piplicus 05:44, 5 November 2005 (PST)

selling
can i sell the golden brain or is it something you keep forever?
 * Trinkets like the golden brain are untradeable, but a future update should allow them to be displayed in Display cases.

ice testing
i have downloaded the ice program but it will not install. states that there is a missing resource. to visit thesupport section but i am unable to find it. please help.


 * Is the file you are missing described here? That's the most common error when downloading Ice.  04:47, 8 November 2005 (PST)

Island creator
how do i load the island creator ive tried all the ways the oms have given me i need help
 * Try following the steps in this thread and see if that helps. If not, post there with what's going on and what kind of errors you're getting.--Gloraelin 10:47, November 9, 2005 (PST)

ice
Hi i downloaded the new ice version and it gave me this msg

The application failed to launch due to missing resource: Http://download.threerings.net/aclient/2005100609/digest.txt

Please visit the support section of the website on how to handle this situation


 * If you're using Windows, right click and save-as on this link: http://download.threerings.net/aclient/client/getdown.txt; replace the existing C:\Program Files\Three Rings Design\Puzzle Pirates Test\getdown.txt with that.

my account is banned
my account is banned and i dont know why. i can't even make a new account and try to play. my account that is banned is magiklynx, i created this account becouse i wanted to play this really cool game but then i found out i couldn't. why? and why is my account banned?


 * Check ban for more information. --Guppymomma 13:40, 12 November 2005 (PST)

is there....
is there an island called farscape?how do I get there im on Decartes isle or isle of Kent?


 * No. Sage Ocean has info about the island names. --Guppymomma 15:19, 12 November 2005 (PST)

News coding
[]Ahoy! I would like to know all the codes for typing the news. I know how to do bold, italic and underline allready but i want to know the colours plz.

--Masterbling 04:57, 14 November 2005 (PST)

Like this - red --Nickster (t/c) 10:45, 14 November 2005 (PST)

what is a box set?

 * The box set is a version of the game that can be found in stores or ordered from Ubisoft directly through their website. In addition to the game itself, it also offers the ability to play four of the puzzles offline, your choice of either a backsword or a savvy hat, and a free month's subscription. The main article on the box set is here.--Zyborg22 07:40, 15 November 2005 (PST)

ice
and im suppose to do what with that writting? is this a bug that will be fixed?


 * I'm sorry, but I don't understand your question. Please provide more detail.  Thank you.  --Barrister 16:32, 14 November 2005 (PST)

does paint brushes quickly go turn to dust?
OR is it like furniture? if not tell me how it acts till its turned to dust?
 * Paint brushes decay after seven days. I'm not sure what you mean by "how it acts", but their behaviour doesn't change at all while you have it. You can find more about paint brushes at the paint brush article.--Zyborg22 07:39, 15 November 2005 (PST)

Ice Download error
I got an error whenI tried to d/l Ice. Error reads as follows:

The application has failed to launchdue to a missing resource: http://download.threerings.net/aclient/2005100609/digest.txt

Please visit the support sectionof the website for information on how to handle such problems.

Could you please assist me in resolving this problem?
 * If you're using Windows, right click and save-as on this link: http://download.threerings.net/aclient/client/getdown.txt; replace the existing C:\Program Files\Three Rings Design\Puzzle Pirates Test\getdown.txt with that.--Gloraelin 12:44, November 15, 2005 (PST)

My husband deleted some things on the computer to make it faster. My puzzle pirates games became really slow and didnt work right, so, he went back and reset it back the way it was, supposedly. Then, I couldn't even get the sign on screen to come up. I tried loging on from different locations on the computer, it didnt work. I uninstalled and reinstalled. I still cant get a sign in screen to come up. What can I do ?

No sign on screen
My husband deleted some things on the computer to make it faster. My puzzle pirates games became really slow and didnt work right, so, he went back and reset it back the way it was, supposedly. Then, I couldn't even get the sign on screen to come up. I tried loging on from different locations on the computer, it didnt work. I uninstalled and reinstalled. I still cant get a sign in screen to come up. What can I do ?--


 * Your technical problem would probably be answered faster in the technical issues forum. Try reposting your problem there.--Nickster (t/c) 05:02, 19 November 2005 (PST)

haveing a problem
well my account was suspended and i did every thing it told me to do but it will not accept it. what do i do i wanted on today.

nov 20 05

3:29


 * Is the "accept" button still greyed out? If so, the period you must wait is not yet over.   12:35, 20 November 2005 (PST)

problem part 2
it says nothing about my time anymore and i do every thing that i can but nothing works. what do i do. ( next time a little more insite)


 * Try using the Support Form with a description of your problem. A screenshot might be helpful.   12:48, 20 November 2005 (PST)


 * Try using double spaces (two taps of the spacebar) between sentances. Otherwise you'll have to use the Support Form --Nickster (t/c) 12:55, 20 November 2005 (PST)

login problems
ok i go to login right... then it says this computers been tainted with a susspended account.. right and how do i use my account when it wont let me in to creat a pirate.. what do i do???

i really really need help so plz some one help me fast..
 * This thread has some usful information for you. If you were banned yourself, follow all the instructions.  If someone else used your computer, try emailing [mailto:banpleading@puzzlepirates.com banpleading@puzzlepirates.com] and explaining your situation.--Gloraelin 18:49, 20 November 2005 (PST)

Memming routes.
I'm not sure how to memorize routes please contact me(carleen)

You'll need the play the navigation puzzle. If you pass over the league point, with a fine or better rank on the duty report, you'll get an invisible point for the league. When you reach a random number of these points (normally around 5, but it varies) the league point will turn brown - then it is memorised. --Piplicus 10:38, 22 November 2005 (PST)

is it possible
is it possible to become a captin and own your own ship with out being a subscriber... im wondering because if so how do i become a officer or captin... plz give me wutever insite u can.. thank you.

I believe that you cannot, no matter how you try to get around it. Anyone can own a ship though. --Piplicus 10:30, 23 November 2005 (PST)

server error on login
Hi I logged off before your server update on the 24 nov and when I tried to log back in later that night it told me you were overloaded. So I tried again today (25) and it tells me theres a server error and I cant log in yet I can log in to ask you about it!! Whats going on? PLease get back to me as soon as possible Im losing valuable pillaging time!!!

Thanks matey

YArrrrrrrr!!!! I VE GOT SAME PROBLEM it's text serwer error caused authentication fail!Today i tried logon I CAN " T HELP ME

can i change me name??
Hi i wondered if there was a way i could change or shorten me name?? I first logged in with a bit of a joke name but now i subscribed and wanted it either change it a little ir shorten it te stop me being a bit of a sea joke. any help would be great except one that says create a new pirate!!!!


 * I don't recall the policy on this&mdash;it is possible to change your name, but there are some restrictions. Yo should probably send a petition to an Ocean Master to inquire.   08:31, 24 November 2005 (PST)

login problems
hi, when i try log on a message comes up saying 'LOGON FAILED: A SERVER ERROR CAUSED AUTHENTICATION TO FAIl' what does this mean? and how do i logon now?

My screen will load a 100%, then it will say something about renameing probablems. Help?plz?

Please ask this question in the Technical Issues forum, as it is about the game and not the wiki. Thanks =) --Piplicus 18:23, 27 November 2005 (PST)

I can't log in due to : Login in failed. A server error caused authentication to fail.
Bold textI see everyone is getting the same problem!!!Can someone please amil me the solution on LauraPowis_2107@hotmail.com thank ye xxxxx


 * If you check out http://forums.puzzlepirates.com/community/mvnforum/viewthread?thread=27716, you'll see your problem is common among several specific computers. Just keep trying; Lizthegrey is working on a fix.  When you do log back in, your account may have a couple extra subscription days or extra doubloons, depending on your main server.   14:27, 24 November 2005 (PST)

A server error caused authentication to fail
hey there, i do realise you are getting this question quite frequently but im really getting withdrawl symptons. for me its been down 2 days. do you have any idea when it mite be up and running. will i get more subscription days. thanx ali


 * If you check out http://forums.puzzlepirates.com/community/mvnforum/viewthread?thread=27716, you'll see your problem is common among several specific computers. Just keep trying; Lizthegrey is working on a fix.  When you do log back in, your account may have a couple extra subscription days or extra doubloons, depending on your main server.   14:27, 24 November 2005 (PST)

Hey, uhm can someone help me
My Client doesn't seem to function correctly for some wierd reason. I start it up and nothing goes wrong, then it comes to the login screen and i can't click anything.. i can't even close the window... it's verry wierd.. Pleas help me T-T.

You'd be best off posting your issue here, under the "Technical Issues" forum. --Piplicus 17:32, 26 November 2005 (PST)

i, banned and need help
i need help cause im banned from my faviourate game of all time, i know why i'm banned but the thing is i destroyed my account thinking if i created a new account i would be able to play on it.. oh yeah in case your wondering this was about 3weeks ago and it is now 27/11/05 it was a 2 day ban... but more to the point with the new account i created when i try to log in it says i cant because my computers tainted with a banned account... so now i dont know how i will be able to play on it... please help me... yours sincerely... David-Massey
 * Try emailing [mailto:banpleading@puzzlepirates.com banpleading@puzzlepirates.com] and explaining your situation.--Nickster (t/c) 08:09, 27 November 2005 (PST)

Patrolled Edits?
Are we using the patrolled edits feature? (the red exclamation mark in the recent changes section) The "Mark this article as patrolled" link only seems to appear for new pages... --Nickster (t/c) 11:23, 27 November 2005 (PST)
 * How shocking, an actual YPPedia question. We're not really using the patrolled edits feature because there's no way to know who patrolled it (you can even patrol your own edits). --Guppymomma 14:04, 27 November 2005 (PST)

just wondering
is it possible to make the rank of officer with out subscribing.... and if not what kind of policy on subscrinbing. like is it so much a month.. if it is how much?? thanks for all your help
 * You cannot make officer on subscription oceans without being subscribed. On doubloon oceans, you need an officer's badge to be promoted.  For the billing info, you need to go to the PP billing info screen, where you can register, pay, etc.--Gloraelin 16:59, 28 November 2005 (PST)

Sea Battle Navigating ...
When I pass my mouse over the nav tiles in Sea Battle, and sequence of numbers flashes (0,0,1,0,0). Do these have any meaning? What do they mean?

Alexis2000


 * "A tool tip is displayed by hovering the mouse over each token type in the battle navigation window. This tip indicates how many tokens of that type will be discarded if unused for each turn." from sea battle. --Guppymomma 13:13, 29 November 2005 (PST)

Box Edition Question
If you are already a subscribed member, and you buy the box edition, can you get one of the special rewards(Such as a Backsword)without having to create a new account. I've been subscribed for a while but just recently found out about the rewards you can get for having the box.I don't want to delete my account but i would like to have a backsword or special hat.


 * Yup. The box edition comes with a CD key which can be redeemed at https://billing.puzzlepirates.com/billing/redeem_cdkey.wm.  You will probably have to login to get to the redemption page, after which your account will be credited with an extra month's subscription and a new mission will appear in-game ("Claim your inheritance"; here you pick a random backsword or one of fifteen savvy hats).   21:42, 29 November 2005 (PST)

can i please have my account punkman back?
i the owner of punkman would do anything in the game for you like report people for bad things etc. so remember anything so please reconsider giving me my account punkman back because now that hes gone i cant make a new account so please reconsider and ill do anything in the game you want me to do.

sincerely your friend punkman (colby)


 * Try emailing [mailto:banpleading@puzzlepirates.com banpleading@puzzlepirates.com] and explaining your situation. If you have never paid real money for a subscription or doubloons, it is unlikely that you will be unbanned though... --Nickster (t/c) 13:57, 30 November 2005 (PST)


 * It's possible that "punkman" simply deleted his character. If so, he should petition an OM to restore the name.  Otherwise, the name is held in reserve for 10 days.  --Barrister 13:59, 30 November 2005 (PST)